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The Top 6 Benefits of a Tailored Managed IT Service

December 7, 2020

The Top 6 Benefits of a Tailored Managed IT Service

Regardless of the size of a business, tailored managed IT services offer a range of benefits. Each of these benefits will have a positive impact on both the daily work schedule and the bottom line of your business.

Here are the top six benefits of tailored managed IT services:

1. Controlled Cost

It is easier for an organisation to predict and control costs with the help of managed IT services by improving the accuracy of the overall budget.

Managed IT service providers (MSPs) often provide bundled services, efficiently manage IT, and implement security measures. The main purpose of these services is to incorporate an organisation’s technological resources at peak efficiency and at the same time maintaining a reliable IT environment. Services can be customised to reduce support and management costs, improve visibility and drive competitive advantage through predictable cost.

When an organisation employs managed IT services, it is often done at a fixed monthly cost regardless of the actual usage level each month. This helps with budgeting and cashflow and the organisation has a clear idea of the exact service level they can expect for the price. It will allow you to become more flexible in terms of deciding how much to invest in other areas of your business.

2. Enhanced Compliance and Security

An IT-based organisation often needs to comply with numerous security requirements, but often do not completely understand the way of meeting them. Most essential regulations have an objective to ensure data protection and customer privacy.

A reputable tailored managed IT services provider makes sure that your organisation stays updated on all security standards and measures. It will not only save you time & cost but also protects against the steep penalties due to non-compliance with the said regulations.

These days, cybercriminals have become more sophisticated. However, it is possible to shield your organisation from such attacks by outsourcing your cybersecurity to a specialist IT service provider leveraging state-of-the-art cyber security systems. Your service provider will also educate and guide your staff in identifying the latest threats, thereby minimising the risk of a security breach.

3. Staff Focused on Business Goals

Your organisation must align and focus on the organisation’s goals. This alignment directly relates to staff efficiency and productivity in the IT department. IT staff in many enterprises are often too caught up with resolving user-related issues or fixing technical snags.

All these day-to-day tasks often distract the staff from their core responsibilities. By outsourcing these tasks to a tailored managed IT services provider, it will be easier to keep employees focused on the more pressing matters.

According to a study by the global market intelligence firm IDC, enterprises that can save costs by reallocating their staff and bypassing additional staffing costs can increase their average productivity by 42 percent.

4. Scalability

As an organisation grows, its support system needs to keep up with this growth as well. By hiring a managed IT service provider, you can scale up or down your business IT with a simple discussion with your service provider.

A managed IT service provider can provide the ultimate flexibility, ability to expand, and scale down according to your business needs. This approach is specifically useful during the early years of your business and during times of accelerated growth when things can change on short notice.

5. Minimised Downtimes

A report by the R&D Company DataCore reveals that nearly 75 percent of IT downtime occurs because of human errors. The study further states that 80 percent of all IT-based organisations that face a business interruption due to IT downtime for over 5-days and without a recovery plan are likely to go out of business.

Minimising downtime is one of the major challenges that businesses face. During every downtime, the hours that businesses lose cost them $42,000 on average.

Through tailored managed IT services, your organisation can significantly reduce downtime through monitoring and taking proactive remedial measures to potential IT problems before they happen. This will improve customers’ perception, as they will be able to count on the IT services of your company.

6. Access to Business Technology Experts

Skilled and experienced IT professionals are a scarce resource. A reputable tailored managed IT service provider can offer expert services related to IT consulting, technology fulfilment, and IT staff augmentation. Besides, a company like this will be directly involved in the architecture, design, and implementation of IT-enabled processes through a consultative approach.

Diversus Group brings comprehensive and flexible business technology support and managed services to you. From simple retrospective reporting for a single component through to a fully managed infrastructure, our service offerings can be customised to reduce support and management costs, improve visibility and drive competitive advantage through predictable cost.


Maximise your ROI and minimise operational risk by including Managed Services from Diversus Group to accelerate growth, cut costs and complexities, and enhance competitiveness. Call us on 02 6111 2900 or send us a quick message here.

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