With increased IT complexity, which can be challenging to navigate, hybrid environments allow dexterity, speed, and flexibility, without sacrificing security. DG’s cloud managed services allow your company to increase its dexterity with consumption based cloud services. By receiving the scalability you need, you increase efficiency and reduce performance problems while remaining secure as well as reducing the cost and complexity of the infrastructure.
Our service offerings can be customised to reduce support and management costs, improve visibility and drive competitive advantage through predictable cost.
At the core of all DG Managed Services is The Diversus Group Service Desk – a Service Desk that works for you and provides a single, locally managed and staffed 24×7† entry-point for our clients. Our Service Desk provides a Single Point of Contact and routes the call to the appropriate location for resolution.
The Service Desk owns the call and follows it through to ensure the customer is satisfied with the resolution.
Our service desk software features a powerful and flexible API to integrate seamlessly with best- of-breed tools and applications enabling DG to become an extension of your existing Service or Help Desk.
Traditional capital (CAPEX) expense – depreciated over time / on balance sheet
Operating expense (OPEX) – ongoing P&L expense
Benefit from digital capabilities now & pay later – fit payment/s into your budget cycle
Retire (‘bank’ or park) excess budget funds for use at a later date
Pay via your monthly Telstra invoice and/or retire your Telstra Technology Funds